Effective Date: March 30, 2026
Michael Andres CHB, Inc. (“Michael Andres CHB, Inc.,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, www.machb.us, and related services.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.
By accessing or using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information You Provide
You may voluntarily provide information when you:
- Submit a contact form
- Request a consultation
- Request a quote
- Schedule a meeting through Calendly
- Communicate with us by email or phone
The information collected may include:
- Name
- Company name
- Email address
- Phone number
- Commodity or shipment details
- Message content
- Any documents or information you choose to send
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of access
- Referring website
- General geographic location
- Website usage behavior
This information may be collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and consultation requests
- Provide customs brokerage, compliance, and logistics support information
- Communicate regarding your import or export needs
- Schedule and manage consultations
- Improve our website, content, and user experience
- Analyze website traffic and performance
- Maintain security and prevent fraud or misuse
- Comply with legal and regulatory obligations
We do not sell your personal information.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
Cookies may be used to:
- Remember user preferences
- Understand how visitors use the website
- Improve website performance
- Support analytics and marketing efforts
You may choose to disable cookies through your browser settings. However, doing so may affect certain website functions.
4. Third-Party Services
We may use trusted third-party services to operate our website and business, including:
- Website hosting providers
- Analytics services such as Google Analytics
- Calendly for consultation scheduling
- Contact form and email providers
- Security and spam prevention services
These third parties may process information only as necessary to provide their services to us and are required to protect your information.
Please note that when you schedule a consultation through Calendly or interact with another third-party platform, your information may also be governed by that provider’s own privacy policy.
5. How We Share Information
We may share information only in the following circumstances:
- With service providers assisting us in operating the website or conducting our business
- When required by law, regulation, subpoena, or government request
- To protect our rights, property, safety, or legal interests
- In connection with a business transfer, merger, or acquisition
We do not rent, sell, or trade your personal information to third parties for marketing purposes.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Respond to inquiries or provide requested services
- Comply with legal, tax, regulatory, or recordkeeping obligations
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, misuse, or loss.
However, no method of transmitting information over the internet or storing electronic data is completely secure. Therefore, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain uses of your information
- Withdraw consent where applicable
To make a privacy-related request, please contact us using the information below.
9. International Visitors
Michael Andres CHB, Inc. operates in the United States. If you access this website from another country, you understand that your information may be transferred to and processed in the United States.
By using this website, you consent to that transfer.
10. Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that information has been submitted by a child under 13, we will take reasonable steps to remove it.
11. Links to Other Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to request access, correction, or deletion of your information, please contact:
Michael Andres CHB, Inc.
Licensed Customs Broker Services
7500 NW 25th St STE 248, Doral, FL 33122
Email: consulting@machb.us
Phone: (305) 999 – 5297
Disclaimer
Information submitted through this website does not create a customs broker-client relationship. A signed Power of Attorney is required before Michael Andres CHB, Inc. can provide shipment-specific customs brokerage or compliance advice.